F.A.Q

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Frequently Asked Quesions

Question: Are there any hidden charges?
Answer: NO, The pricing of our products on our web site is all you will pay.We will ship to you live in the continental US. If you live in the state of Indiana, 7% sales tax applies.

Question: How do I place an order?
Answer: Please follow directions on the checkout page.if you have a question you can contact us at customerservice@yoursns.com or call us at 1-877-421-2546 toll free.

Question: Where is your company located ?
Answer: 2039 E. 430 South, Lafayette IN, 47909

Question: What is the cost of shipping?
Answer: Shipping costs are outlined on our Shipping Page.

Question: When will my product arrive?
Answer: If in stock most items will arrive within 3 to 4 business days.

Question: What forms of payment do you take?
Answer: For your convenience, we now accept American Express, Discover, Master Card, Visa, Certified Checks as well as money orders. Please note if paying by Certified Check or Money Order, your order may be delayed until we receive your payment. Credit terms are available through PayPal.

Question: Do you accept Medicare or other form of Insurance?
Answer: We are not able to file insurance claims for you. Upon your request, we will send you an invoice of your order for you to submit to your insurance company or Medicare.

Question: Will you provide financing?
Answer: We do not provide financing at this time.

Question: Do you sell used medical equipment and supplies?
Answer: Because of the nature of our products we sell only new equipment.

Question: Who would pay the freight on returned items?
Answer: Please look at our return policy. Click here

Thank you for shopping, At Your special needs store